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Sports Afield SA5529INS-B Instinct Series Biometric 30-Gun Safe

$1,319.99 $1,649.99

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Gentlemen'sCaves

Return & Refund Policy

1. General Conditions

At Gentlemen's Caves, we are committed to your satisfaction. We understand that purchasing a safe is a significant investment, and our policy is designed to ensure a clear and transparent process for our customers.

2. Return of Goods

Due to the unique nature of our products, we maintain a strict 'No Returns' policy on all safe purchases. This policy is in place because safes are high-claim items that are costly and challenging to transport due to their size, weight, and the need for specialized handling.

3. Shipping Damage

If a product is damaged during shipping, the responsibility to file a claim rests with the carrier. Customers are advised to inspect the item thoroughly at the time of delivery. Should there be any damage evident on the product, the customer has the right and is advised to refuse delivery. In such instances, the refused item will be returned to us, and we will arrange for a replacement to be sent out at the earliest convenience.

4. Refunds

As returns are not accepted, refunds are not typically provided. However, in the exceptional case of shipping damage where the customer has refused the item, we will work to rectify the situation by either providing a replacement or issuing a refund, subject to the confirmation of the damage and in accordance with our shipping insurance policies.

5. Reporting Damages

To report damages or file a claim for a refused delivery, the following steps must be taken:

  • Refuse the delivery and inform the delivery personnel that you are doing so due to visible damage.
  • Document the damage with clear photographs.
  • Contact our customer service team within 24 hours of the refused delivery to report the issue and provide photographic evidence.

6. Contact Information

For any inquiries regarding our Return & Refund Policy, please contact our customer service department at:

  • Email: Support@GentlemensCaves.com
  • Phone: (229) 404-5499
  • Business Hours: Mon - Fri, 8:00am - 5:30pm (GMT-4)
    Weekend, 8:00am - 5:00pm (GMT-4)

We value your business and will endeavor to resolve any issues concerning shipping damage swiftly and satisfactorily.

Sports Afield Industry Best Warranty

At Sports Afield we stand behind our products by providing the most comprehensive warranty in the industry. If a problem does arise, we provide exceptional customer service to resolve all issues. We want our customers to be completely satisfied with the purchase of their Sports Afield safe.

  • Lifetime, no hassle warranty against theft, fire and natural flood – free shipping.
  • Lifetime manufacturer’s warranty on all parts, electronic lock, paint defects.

Sports Afield vs Competition Warranty Details.pdf

Shipping & Delivery Policy

Shipping: Your safe will be shipped out from our facility within 1-2 business days from your purchase. Once dispatched, you will receive an email with your tracking information and an estimated delivery date (probably 3-10 business days).

Delivery Appointment: Within 2-10 business days, the delivery agent will contact you to arrange a convenient appointment for delivery.

Curbside Delivery: The price of your order includes curbside delivery, which means the safe will be delivered to the curb at the end of your driveway. Please note that this service does not include assistance with unpacking, moving the freight beyond the curbside, or disposal of packing materials.

Signature Requirement: Your signature will be required upon delivery to confirm receipt of the safe.

Important Steps Before Signing the Delivery Receipt:

Check Your Items: Before signing, ensure you have received the correct product.

Inspect for Damage: Examine the safe for any exterior damage, confirm that it opens correctly, and check that the interior is intact.

Document Damages: If any damage is found, please make detailed notes on the delivery receipt, and take detailed pictures.

Right to Refuse: Remember, it's important that you refuse the freight if you discover any damage. Should this occur, please call us immediately for further assistance. This is extremely rare, but it is important to be informed of what to do if it happens. 

Your satisfaction is our top priority. If you have any questions or need further clarification, please don’t hesitate to reach out to us!

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Sports Afield

Sports Afield SA5529INS-B Instinct Series Biometric 30-Gun Safe

$1,319.99 $1,649.99

Sports Afield SA5529INS-B Instinct Series Biometric Gun Safe

The Sports Afield Instinct 30-Gun Biometric Fireproof Safe, SA5529INS-BIO, taps into our raw, instinctive desire to protect our home, family, and belongings. This gun safe is built for strength and security with its rugged steel body, quick access biometric lock, and two override keys to ensure you have access when you need it the most. Register up to 100 fingerprints to capture multiple positions of the same fingerprint or multiple users. Inside the fully carpeted safe are 30 durable overmolded plastic barrel rests with a soft touch coating to protect against scratches. Four scoped rifle standoffs are included and can easily snap onto any barrel rest position to make room for a scoped rifle. The industrial design with its sleek Textured Matte Black powder coat finish and durable handle leaves a lasting impression. If you ever need it, our best-in-class Lifetime Warranty covers your entire safe against theft, fire, natural flood, and defective locks, parts, and paint.


Product Features

Specifications

External Dimensions (HxWxD) 55" x 28.75" x 22.75"
Weight 323 lb.
Lock Type Biometric Sensor & 3-Spoke Handle
Steel Gauge 16 ga.
Gun Capacity 30
Internal Volume 14.52 cu. ft.
Finish Matte Black Powder Coat
Bolts 5–1" Steel Bolts

 

Instinct Biometric Series Instruction Manual

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