RAM Game Room 24"H Pool Cue Holder-Lthr Blk PCH-LTHR BLK
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RAM Game Room 24"H Pool Cue Holder-Lthr Blk PCH-LTHR BLK is backordered and will ship as soon as it is back in stock.
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RAM Game Room Warranty, Returns & Delivery
All RAM Game Room branded merchandise comes with a oneyear warranty against any manufacturer’s defects. RAM reserves the right to request suitable images of any warranty claim prior to the warranty being honored. For all non-RAM branded merchandise, RAM will honor the warranty policy that the manufacturer has in place. If you are unclear of a particular manufacturer’s warranty that RAM distributes products for, please request this from our customer service team or directly from the manufacturer.
Buyer’s remorse: If a product has been ordered and the product arrives in excellent working condition, and are only requesting the return as a result of personal preference, then we have two different options:
Option #1: We will send calls tags and make arrangements for the products to be picked up. Once the items are returned to our warehouse and are in good working order, in their original packaging, we can issue a credit for the item, less 25% re-stocking fee & the costs of shipping the item back to us.
Option #2: The customer can make the necessary arrangements to have the products shipped back to our warehouse. Once the items are returned to our warehouse and are in good working order, in their original packaging, we can issue a credit for the item, less 25% re-stocking.
Unfortunately, from time-to-time damages occur in the shipping process that is out of our control. Anytime damages occur during shipping please try and notify our customer service team within 48hrs so we can handle the issue as quickly as possible.
Please be advised that all consignees must be informed to inspect their shipment prior to signing for the delivery. LTL orders must be handled with additional care because the bill of lading is a legal document that specifies that the customer has accepted the shipment and agrees that the condition is reasonable. All damages MUST be noted on the bill of lading or if badly damaged enough we encourage the shipment to be refused entirely. If your customer is worried about the condition of their shipment, inspection is the only way to avoid problems. If the item is damaged, the customer must refuse the delivery due to damage and note it on the bill of lading.
Please ensure that if there are no obvious signs of damage and you will sign for the pallet you include the words “SUBJECT TO INSPECTION” with the signature on the BOL. If you are ever uncertain about what to do with a damaged shipment, please call our customer service at 888-876-2931 for assistance.
**PLEASE NOTE THAT YOU HAVE 3 DAYS FROM THE DELIVERY OF THIS PALLET(S) TO NOTIFY THE SELLER ABOUT ANY DAMAGES TO THE PRODUCT(S). SHOULD YOU NOTIFY THE SELLER LATER THAN THIS 3-DAY PERIOD, YOUR CLAIM FOR A REPLACEMENT WILL BE DENIED.
About RAM Game Room
Founded in 2005, RAM Game Room has become a prominent figure in the Canadian recreation industry, extending their services to both Canada and the United States. They offer an extensive collection that includes everything from billiard lighting and game room furniture to accessories and décor.
Their diverse product line allows them to cater to various preferences and settings. Whether you're seeking the essentials for the ultimate "Man Cave" or the perfect pieces for lively outdoor gatherings, RAM Game Room's selection has something for everyone.
What sets RAM Game Room apart is not only their quality products but their people. Their exceptional team, enriched by years of industry experience, operates with a family-like camaraderie and a shared commitment to customer satisfaction.
At Gentlemen's Caves, we are proud to partner with RAM Game Room, a brand that reflects a balance of tradition and innovation, quality and variety. Explore their collection on our site, and discover how RAM Game Room can enhance your leisure spaces with their unique blend of style and functionality.